The key to response maintenance is providing the right service by resolving problems in a cost-effective way and only escalating an issue where it is necessary. This is the approach through which we have built trust and developed successful relationships with our clients.
We offer:
Geographical spread of technicians and engineers for rapid response
Response times are aligned with individual customer requirements and SLAs
24/7 Helpdesk
A target of a first time fixes every time, so there is no need no for a return visit
An escalation team available at all times
Agreements in place with specialist service providers across UK and Ireland
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