Utilities

Accountable to the Utility Regulator and facing operational efficiency and changing regulatory environment issues, our major utility clients depend on the support of trusted and reliable service providers to ensure a continuity of service to their customers and to meet their objectives of ensuring value and sustainability in energy and water.  Resourcing and managing major contracts aligned with client processes and protocols, the ROL Group project management and technical teams are fully conversant with our client’s strategic aims and targets, and support these by consistently exceeding defined service levels and KPIs. Working in collaboration with our utility clients we have invested heavily in technology, customised and configured to ensure that all client processes are integrated within the services we deliver, and to provide a system that is fully auditable, interrogable, and provides full traceability of all activities undertaken.