The key to response maintenance is providing the right service by resolving problems in a cost-effective way and only escalating an issue where it is necessary. This is the approach through which we have built trust and developed successful relationships with our clients.
Geographical spread of technicians and engineers for rapid response
Response times are aligned with individual customer requirements and SLAs
A target of a first time fixes every time, so there is no need no for a return visit
An escalation team available at all times
Agreements in place with specialist service providers across UK and Ireland