Mission & Values
integrity, fairness, consistency & reliabilityOur Mission
ROL Group is committed to conducting business with integrity, fairness, consistency and reliability, facilitated through ongoing skills development, investment in state-of-the-art equipment and technology, and the continual training and development of all employees. We seek to attract, develop and reward the right people.
Our strong business ethics coupled with our quality-driven approach and value-engineered solutions are what make our customers return to us time and time again.
We aim to consistently deliver optimum service levels and quality standards and are committed to providing total customer satisfaction delivering excellence, first time, every time.
All customer and partner interactions are underpinned by integrity and transparency, where we employ an upfront and honest approach with no hidden surprises.
As an ethical trader, we are committed to the development of business practices that will benefit future generations through sustainable growth reducing our environmental impact.
We operate in a culture of fairness and equal treatment of all employees, customers, partners, and suppliers, where diversity is encouraged and celebrated.
We employ a professional and dedicated workforce committed to implementing a robust, risk-based approach to health and safety which is fundamental to everything we do.
Our goal is to retain our existing customer base and longstanding relationships, and to further grow the Company through working in partnership and close collaboration with all clients, establishing mutual trust, aligned cultures and shared core values.
Values
- Ethical
We apply principles of honesty and fairness to all working relationships
- Transparency
We are open, upfront and honest in all stakeholder dealings
- Integrity
We uphold the highest standards of integrity in all of our actions
- Sustainability
We integrate sustainable practices to benefit the economy, society and the environment
- Accountability
We are fully accountable for delivering on our commitments
- Innovation
We embrace, encourage and adopt innovation
- Respect
We treat everyone with respect and dignity
- Excellence
Our objective to deliver excellence and quality of service is central to everything we do